RESOURCES
Our dedicated team ensures that new developments get off to a flying start and achieve budgeted occupancy and average room rate from year one onwards.We have a wide range of solid knowledge in what we do. Clients can rest assured to see significant results that have a positive measurable impact on their property development.
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SALES
SALES & MARKETING
Our centre of excellence for sales & marketing, voice reservation, GDS and internet sales is based in Bangkok. Our dedicated team ensures that new developments get off to a flying start and achieve budgeted occupancy and average room rate from year one onwards by:
- Working with an extensive network of sales and marketing offices located in key markets around the globe, including Germany, UK, Japan, Australia and the USA
- Pooling resources among its hotels and attending all prestigious international tradeshows guaranteeing an efficient access to the global travel markets
- Utilizing the central reservation center for efficient room booking and payment
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RESERVATIONS
CENTRAL RESERVATION CENTER
Our central reservation center, located in Bangkok, is the heart of our efficient services.
The center has been developed as a full contact center, capable of not only handling incoming queries for services and information, but also special requirements such as personal preferences.
Our latest technology allows us to serve you at any time and you can be sure that you can get the answer with just one stop. No need to make lots of calls – let us make it easy for you!
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OPERATIONS
OPERATIONS
A team of professional hoteliers treats each hotel as their own.
Consequently, we maintain high standards and strict budgets as agreed with or on behalf of the owner.
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ACCOUTING
ACCOUNTING, INTERNAL CONTROL AND AUDIT
On time and accurate reporting is key to profitable and successful operations.
Our accounting, controlling and audit teams are GAAP compliant and our control is solid with a proven track record.
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HR
HUMAN RESOURCES & TRAINING
We recognize the importance of talent recruitment, development and investment in training.
We are also mindful of our responsibilities towards the local communities surrounding our properties and seek to pass on economic benefits through the local hiring of line staff.
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